Notice history - RetailNext - Status

Jul 2026

Aug 2026

Sep 2026

Notice history

Sep 2026

No notices reported this month

Aug 2026

Resolved
August 31, 2026 at 9:42 AMUTC
Resolved
August 31, 2026 at 9:42 AMUTC
The issue affecting video session loading has been resolved. All services are back to normal operation. The team is in the process of conducting a full post mortem with actions to prevent this from happening in future.

We apologize for the disruption and thank you for your patience.
Identified
August 31, 2026 at 9:00 AMUTC
Identified
August 31, 2026 at 9:00 AMUTC
We're currently investigating an issue causing some video sessions to be rejected. Our engineering team identified the cause and are scaling up capacity now to restore normal service.

We'll share another update as soon as we have more information on resolution timing. We apologize for the disruption and appreciate your patience.

Jul 2026

No notices reported this month

Jul 2026 to Sep 2026